Welcome to Premier

Your people are your most precious asset. Whether you are an existing Premier client, or a new customer looking to experience our services for the first time, welcome

INTRODUCTION TO CORE SKILLS AND KEY RESPONSIBILITIES
The role of the supervisor & the key qualities for success
Understanding your objectives and responsibilities
Balancing demands & expectations of management & team

ESTABLISHING DIRECTION AND PLANNING CHANGES
Setting goals and knowing how best to achieve them
The importance of planning in increasing effectiveness
Using time management techniques to make improvements
The impact of change & how to plan for a positive outcome

TEAM DEVELOPMENT AND PEOPLE MANAGEMENT
Knowing the key stages of team development
Different management skills for different situations
Influencing team work by identifying team roles & preferences

DELEGATION AND MOTIVATION
Developing people to excel in their roles
Linking the four stages of delegation individual needs
Providing recognition and giving specific feedback
Dealing with difficult issues and performance problems confidently
Using techniques to handle tricky situations in a constructive way

EFFECTIVE COMMUNICATION
Identifying and evaluating our personal leadership · Communication style
Understanding the principles of clear communication
Recognising the impact of your communication
How to improve your communication style to get results

4 Ravey Street
London EC2A 4QP
t: +44(0)20 7729 1811
f:+44(0)20 7729 9412
information@premiercs.co.uk

Premier's London Training Centre
42 New Broad Street, EC2

How to find us

Premier's most popular courses:

Excel VBA Training
Microsoft Project Training
Prince2 Practitioner
Excel Advanced Training
Sharepoint Designer
Visio Flowcharting