Welcome to Premier

Your people are your most precious asset. Whether you are an existing Premier client, or a new customer looking to experience our services for the first time, welcome

THE FUNDAMENTALS OF FACILITATION
Defining what is meant by facilitation
Recognising the skills and qualities of the effective facilitator
Outlining your role and responsibilities as the facilitator

APPROACHES TO FACILITATION
Recognising the parameters of facilitation Analysing the various approaches
Integrating your approach with the group to meet objectives

GROUP DYNAMICS
Developing awareness and understanding of group dynamics
Fostering communication and listening within the group
Knowing techniques to handle disruptions Working through problem solving issues with groups

EFFECTIVE COMMUNICATION OF THE FACILITATOR
Practising the skills for effective listening
Using appropriate and effective questions to develop participation
Recognising your impact upon the group through awareness of Transactional Analysis
Using techniques & tools for information gathering, analysis & participative group working

MANAGING DIFFERENT SITUATION
Handling different people types
Working through techniques to draw out ideas, beliefs and experiences of the group
Knowing how to promote constructive feedback rather than criticism
Running effective participative sessions

4 Ravey Street
London EC2A 4QP
t: +44(0)20 7729 1811
f:+44(0)20 7729 9412
information@premiercs.co.uk

Premier's London Training Centre
42 New Broad Street, EC2

How to find us

Premier's most popular courses:

Excel VBA Training
Microsoft Project Training
Prince2 Practitioner
Excel Advanced Training
Sharepoint Designer
Visio Flowcharting